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Contact Us

For Patrons: Patrons should contact their own local library with questions about their library card or services. Search for your library's contact information at MaineLibraries.

For library staff: Please open a ticket at http://espresso.ums.maine.edu:8088/ for support requests and problems related to MaineCat, URSUS, SOLAR, Minerva, Marvel!, and Walk In Wireless. Once you have opened a ticket, communication via telephone or email is welcome. Please call the appropriate staff member for system emergencies.

Address for all staff except where noted:

Maine InfoNet
University of Maine
5784 York Village, Suite 58
Orono, Maine 04469-5784

Fax for all staff except where noted:

207-581-3095

List of Staff
Name Position Email Phone (207)
James Jackson Sanborn

Executive Director

Contact regarding Maine InfoNet as a whole, policy and finances, development and long-range planning

james.jacksonsanborn@maine.edu

581-3083

cell:
356-0238

Marilyn Lutz

Director, Information Technology Planning

Contact regarding digitization projects, URSUS

lutz@maine.edu 581-3077
Jonathan V. Williams

URSUS System Manager

Contact regarding URSUS

jvwilliams@maine.edu 581-3088

Tim Pellett

Technical and Customer Support Coordinator

Contact regarding MARVEL! Indexes & Databases and Maine InfoNet Support Center

pellett@maine.edu 581-3086
Deb Hensler

Library Systems Specialist

Contact regarding Minerva, SOLAR and MaineCat

deborah.hensler@maine.gov

Maine State Library
64 State House Station
Augusta, ME 04333

287-5620

cell:
592-1825

Fax:
287-5624

Bonnie Collins

Cataloging/Data Quality Specialist

Cataloging questions and data quality issues within Minerva and SOLAR

bhcollins@gwi.net  
Ellen Conway

Cataloging Consultant

Cataloging questions and data quality issues within Minerva and SOLAR

econway54@gmail.com